Remote Assistance

The best way to help you with a computer problem is to connect to your system remotely, through the Internet. This requires your computer to have an active Internet connection. It also requires that you have remote control software installed on your computer.

Below are two free and open source software to obtain remote assistance in your computer.

1. DWS Remote Control

DW Agent for Windows®

DW Agent for MacOS®

DW Agent for GNU+Linux

You must remember in which folder you save the file you download so that you can install the software before I can connect to your system.

2. Remotely

Remotely for Windows®

Remotely for GNU/Linux

You must remember in which folder you save the file you download so that you can install the software before I can connect to your system.

Restrictions Apply.

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